Registered Mail (Rec) is a PostNord service used when you wish to send a valuable or important document, and also track and prove that the item has been received. It is often used for legal documents, contracts, or other valuable items.
When a Rec is sent to you, the item is sent to your nearest pick-up location. If the sender is unable to distinguish your Billo address from your living address, this may be sent to Stockholm. A Rec can only be fetched by the recipient themselves. These are not delivered to Billo, and cannot be fetched by Billo.
If you are to fetch your Rec in Stockholm that is definitely possible! Otherwise we are happy to help you temporarily pause your Special Postal Address with Skatteverket, so that your Rec can be sent again to your home address.
Special Postal Address | Skatteverket (en)
Once your Rec has been sent to your home, you can reactivate the Special Postal Address with Skatteverket to once again receive your post in Billo.
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